[Resolved] After the RIFT 3.0 Hotfix #2 all shards should be back online. However, Daglar has announced compensation and additional bonuses/gifts for those affected. Please refer to this post here.
There’s currently some server issues – specifically for the Faeblight, Laethys and Wolfsbane (NA) shards where players are getting their games frozen, disconnected or failing to load characters in character screen.
Dev Pithos has made a post that they are aware of the issue and working on it:
Hi all,
There’s been a failure that’s being worked on as we speak that affects Faeblight, Laethys, and Wolfsbane. It’s being worked on as I type this, and we hope to have them all up and fully functional shortly.
My apologies for the interruption!
Tip: In the mean-time, go out and stretch a bit, check out some guides or go on one of the shards that are still up and level up your Minions! (Minions are cluster-wide so you can send them on Adventures on your alts too!)
Update:
10/24/14: 2:28AM – Pithos confirms that Faeblight, Laethys and Wolfsbane have been shut down until the problem is fixed. [r]
10/24/14: 3:38AM – Pithos stated there’s no ETA but “it will not be quick” and that the shards that are down will not be up by reset at 4AM PDT. [r]
10/24/14: 4:52AM – Faeblight, Laethys and Wolfsbane are still down.
10/24/14 9:48AM – Faeblight, Laethys and Wolfsbane are still down. Daglar made a post that it is due to server hardware issues and are moving the affected shards to different hardware; they still have no ETA:
We’ve had an issue with some of the server hardware and are in the process of moving the affected shards to different hardware.
We don’t yet have an ETA on the completion of this, but work has been ongoing over night.
Actually, yes, there are people on call 24/7 365 days a year. People are roused from beds when things like this happen – and people were.The issue is being worked on and we do not have an accurate ETA to give so we will not give an ETA. The servers will be up as soon as they possibly can be.We take this stuff very seriously – we are disrupting your ability to enjoy the product that we produce.~Daglar
Hi all,Our engineers continue to work diligently to bring these three shards back online, and making this happen as soon as possible is an absolute priority for us.To shed a little more light on the situation, several key databases began to experience issues late last night. We brought the affected shards offline so that we could begin transferring their data onto a new database. However, the amount of data we need to move is tremendous, which increases the amount of time that this process takes.
Once the data is fully transferred, we’ll run some checks and get everything back up and running.
Thanks for your patience,
Hey all,We do not yet have an ETA for when the shards will be back online. The process of data transferring continues.There is a hotfix planned for later in the day, which may happen while the affected shards are undergoing maintenance. If that is the case, we will continue to work on bringing the three shards back online, and update them them after the maintenance is complete. [r]
10/24/14 2:02PM – CM Morgana update: Laethys is back online! Faeblight and Wolfsbane are still in progress. [r] [There’s definitely been a rollback (some of my gear aren’t enchanted anymore; some players lost leveling progress/etc). Approx 1-3hrs.]
[Resolved] After the RIFT 3.0 Hotfix #2 all shards should be back online. However, Daglar has announced compensation and additional bonuses/gifts for those affected. Please refer to this post here.
hey what the heck!!?? when is this going to end? i might have gone crazy… eager to lvl up my warior.
Laethys is up, but all NA shards are coming down in approx 23min for RIFT 3.0: Hotfix #2.
Faeblight is having basically a 36-hour rollback, to 3am server time on October 23rd.
Yea, shocked to hear that. That’s going to be horrible for Faeblight players. Daglar has announced at least some form of apology through 48hr bonuses to shards affected as well as additional gifts (no details yet) in discussion internally right now.
It’ll be interesting to find out just what those additional gifts are going to be as there hasn’t been any kind of an update with regards to them yet. Must be one helluva internal discussion going on! :]