Unexpected EU Shards downtime

Shards Down Feature Image

The EU shards unexpectedly went down at approximately 9:35pm GMT on 22nd May 2015.

I’ll update this post with any official responses and server updates.


Saturday 23rd May 2015

[2:55am GMT] – Shards are back online! (Mobile App is still down though). [r] EU Mobile App will be down until after long weekend on Tuesday, May 26th. [r]

[1:34am GMT] – CM Morgana has made an update: shards still down, but team getting closer to bringing it back online. Next status update within an hour.

Hi all,

The team is getting closer to bringing the EU shards back online. While we still lack an exact uptime for you, I’ll be back within the next hour for your next status update. Thanks again for your patience!

[Source: CM Morgana]

Friday 22nd May 2015

[11:40pm GMT] – EU shards are now offline for maintenance.

[11:24pm GMT] – CM Morgana has announced that EU shards will be coming offline in 15min.

[11:05pm GMT] – CM Morgana posts that the EU login servers experienced an unexpected outage.

Hey all,

At this time, the EU login servers are experiencing an unexpected outage. We do not yet have an ETA for a resolution, but know that the team is investigating as we speak.

Thank you for your patience.

[Source: CM Morgana]

[9:35pm GMT] – EU Shards down.

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