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Unexpected NA/EU Shard Downtime

Shards Down Feature Image

The NA and EU shards have experienced an unexpected shard downtime starting at 9:45PM PDT. Trion are working on getting them back up.

No info on what caused it. I’ll keep you updated!

Updates

[9:45pm PDT] – NA and EU shards go down.

[9:58pm PDT] – CM Morgana has stated that Trion are looking into the current server issues:

Greetings all,

The team is working to resolve an issue that happened at 9:45 PM PDT (GMT-7) and is preventing players from accessing RIFT.

It’s our top priority, and we’ll keep all of you posted here as we get more information.

Thanks for your patience!

[Source: CM Morgana]

[10:38pm PDT] – It seems this outage has affected all Trion games. Trove, Defiance and ArcheAge forums have also posted server outage announcements.

[11:13pm PDT] – CM Morgana has posted an update stating that progress is being made on the outage:

Hey all,

While the outage is still ongoing, progress is being made. The EU shards are currently being validated, and the NA shards are in the process of starting up.

[Source: CM Morgana]

[11:53pm PDT] – EU shards are back online. Trion is still working on getting the NA shards back up. [r]

[12:11am PDT] – NA shards are back up!

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