Fixing Glyph Issues: Error #1008 + Full Re-download

With the latest hotfix some players might be experiencing some issues with Glyph: A ‘Full Re-Download’ notification and/or Error #1008.

Full Re-Download

First up, you might have received a “Full Re-Download” notice. Just click “Yes”. You won’t actually need to re-download the game. Once you hit “Yes” you will simply download the latest patch and be on your way.

Glyph Error #1008 or Glyph Error #1038

If you are getting Glyph Error #1008 or Glyph Error #1038, you may need to delete some files to get it to work again.

For Non-Steam Users:

Glyph Error #1008 Solution – Non-Steam User

1. Close Glyph.
2. Go to your Start Menu -> Computer and open up the Local Disk where your RIFT folder is located (usually in Local Disk (C:)).
3. Click on Users.
4. Click on [username] with [username] being whatever name your current computer login is called.
5. Click on AppData -> Local -> Glyph.
6. Delete everything in that folder (so empty the Cache folder, Logs folder and delete GlyphClient.cfg)
7. Open up Glyph again and it should (hopefully) work.

Replace [username] with your computer login name.

For Steam Users:

1. Close Glyph.
2. Go to your Start Menu -> Computer and open up the Local Disk where your Steam folder is located (usually in Local Disk (C:)).
3. Click on Program Files. (Might be Program Files (x86)).
4. Click on Steam -> steamapps -> common -> RIFT -> Glyph.
5. Find the Cache folder and empty it.
6. Find the Logs folder and empty it.
7. Delete GlyphClient.cfg (NOT THE EXECUTABLE! Just the ~1kb GlyphClient.cfg).
8. Open up Glyph again and it should (hopefully) work.

Another Possible Solution – Deleting dbghelp.dll:

If none of the above works, try deleting dbghelp.dll from your RIFT folder.

(Thanks to Rahil for the info!)

Another Possible Solution – Changing Filepath:

Another possible solution is to right-click RIFT (in left-hand sidebar) from within the Glyph client and choose Settings from the drop-down menu. Change the Install Folder from C:\Program Files (x86)\Glyph\ to C:\Program Files (x86)\Glyph\Games\Rift.

(Thanks to Idanno for the info!)

Trion Support:

If you are still having issues, please contact Trion Support or post on the Tech Support Forums.

Hope this fix works for you!